Help Center

Read moreabout Where is the card button, and how do I turn it on?

How do I create a wallet with CoolWallet Pro?

How do I create a wallet with CoolWallet Pro? When pairing is complete, you can choose to "Create New Wallet" or "Recover".*Please temporarily disable the automatic screen lock feature on your phone before pairing. The CoolWallet App provides two methods...

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How to pair your CoolWallet card with your phone via Bluetooth?

Download the CoolWallet app. Select "Setup my CoolWallet Pro/S" and allow the CoolWallet App to use your phone’s Bluetooth function.*Please temporarily disable the automatic screen lock feature on your phone before pairing. Press the button on your CoolWallet card for...

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How can I get the CoolWallet app?

Learn more about CoolWallet App

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Preparing for Wallet Creation and Bluetooth Pairing: Essential Steps

Before creating a wallet or pairing via Bluetooth, make sure to: Place the CoolWallet card on the charging dock. Turn on the Bluetooth function on your smartphone. Go to your phone Settings > Apps > CoolWallet, and enable Bluetooth access...

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What is CoolWallet Pro?

What is CoolWallet Pro? CoolWallet Pro is a one-of-a-kind hardware wallet that provides superior cold storage safety and convenience. It is the size of a credit card, measuring 85.6 x 53.98 millimeters. In addition, it has a mobile app for...

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