Help Center

Why does my box look different from what's shown on the website?How do I check for tampering?

Please refer to the packaging contents as shown on the official website and ensure that the product you received has an authenticity label and is fully sealed. Although there are numerous websites offering cold wallets, the safest option is to...

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Is there a retailer in my country?

Check the updated list of our retailers here.

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I haven’t received my order confirmation email

If an order is successfully placed, an order confirmation email with your order number will be sent to your mailbox. If you have not received this email, please check your spam folder. Once the order is shipped, you will receive...

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