Lifetime Protection, Zero Worries

Guaranteed coverage

We’ll repair or replace your wallet free of charge in case of non-human damage.

Two cards in one purchase

Each warranty covers 2 cards for long-term security.

Hassle-free support

Just contact us—we’ll handle the rest.

How It Works

Purchase Your Warranty

Buy the lifetime warranty with your CoolWallet Go or add it within 30 days of purchase—directly on our website.

Register Your Warranty

Scan the QR code on the packaging and register within 30 days of purchase to activate your warranty.

Begin Lifetime Protection

Your warranty covers wear and tear, manufacturing defects, and non-human damage to your CoolWallet Go.

Simple Replacement Process

Need a replacement? Contact support and we’ll get you sorted quickly.

Applies to CoolWallet Go

Lifetime Warranty Guidelines

To ensure a smooth experience with your Lifetime Warranty, please review the following details:

Annual Replacement Limit

Each lifetime warranty covers one set of CoolWallet Go cards. You can replace each card in the set once per year. (E.g., with two cards, you’re entitled to two replacements per year.)
*Note: buying multiple card sets with only one warranty covers just one set.

Replacement quotas reset each year and cannot be carried over.

Shipping Costs

You’ll need to cover shipping costs for warranty services.

Warranty Registration Deadline

Register your warranty within 30 days of your invoice date. Late registration voids lifetime warranty coverage.

Questions? Contact our customer support—we’re happy to help.

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