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Pro Tips: How to Stay (more) Secure with CoolWallet S

Security, security, security. This is the word that is on the top of everyone’s mind now in light of recent events that have shaken some in the crypto community. As a result, there has been an increase in questions regarding the safety and security of CoolWallet S. Biometric security and basic authentication procedures should well be enough to keep your keys secure. However, our team would like to offer some more tips on how to further keep your crypto safe.

Buy CoolWallet S from an official retailer

It is important to always verify that you are purchasing your CoolWallet S from an official and legitimate retailer. Better yet, we recommend just purchasing directly through our official store. Not only will you be able to take advantage of all the most recent discounts, but you will also have the peace of mind that your hardware wallet will be coming straight off our production lines and into your hands. This eliminates any chance of tampering from a third party. 

If you prefer purchasing through your favorite 3rd party retailer though, CoolWallet S is available on Amazon and many other popular stores around the world. Just make sure that your wallet’s packaging and security tape has not been tampered with before using it. 

When receiving your CoolWallet S, make sure there are no extra components. Certain manufacturers will have a photo or at least a list of all the components the wallet should come with. Please cross check to ensure nothing extra is included

It is also very important that you only download our app from the App Store or the Google Play Store. Side-loading or installing on jail-broken devices is strongly discouraged.

Enable on-screen address verification on CoolWallet S

An optional security feature on the CoolWallet S is the ability to show the full address of a transaction on the card’s e-ink screen. We recommend turning this on in order to enable visual confirmation. This way, you can verify that the address you are sending your crypto to is correct. Double-checking that the address displayed in the app matches the one on the screen will ensure a secure transaction every single time. Here’s how to enable the feature (if you haven’t done so already):

1 Open the CoolBitX Crypto app.
2 Go into Settings.

3 Under Card Management, tap on Show Full Address. Please note that you will ned to turn on your CoolWallet S to verify and proceed.
4 Here you will be able to turn on transaction confirmation.

Have a second CoolWallet S for backup

For those who are looking to add an extra layer of security, many of our customers have shared with us that they own a second CoolWallet S. Some purchase the duo pack for diversifying their investments and others for backup purposes.

In the unfortunate event that you misplace your wallet, or it gets stolen, a backup device can come in handy. Unlike the name implies, our advanced seed recovery system is a quick and secure way to transfer your data to a new wallet.

Still have some questions about CoolWallet S?

If you have any other questions about CoolWallet S, please don’t forget to follow us on Twitter or contact our support team directly.

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Introducing Marketplace and Simplex to CoolWallet S

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Top 10 Reasons Why CoolWallet S is the Best Hardware Wallet for Your Crypto

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