Dear CoolWallet Community,

So not cool:-( It's been brought to our attention by a few of our alert supporters (thank you!) that there is an imposter card currently on the Internet that's copied the CoolWallet's design and is fraudulently posing as another company.

WARNING: CoolBitX and CoolWallet have no affiliation with the ZeusX wallet sold at bitexpay.cards.

For your safety, we strongly advise you to not visit this website, purchase any product or interact with them in any way.

Please be aware that the ZeusX card is a scam product that has either copied the CoolWallet's design or is a complete Photoshop fabrication.

Zeus X vape

We are aware that there is a vape pen (e-cigaret) that is sold as the Zeux X vape. There seems to be no relationship between them and the company above.

Who's behind this Scam Wallet?

It seems this fake site is impersonating another crypto company, Bitex Global. We cannot comment on the legitimacy of Bitex Global, which operates at https://bitex.global, but we will bring the matter to their attention and take it further. In the meantime, we advise our users and potential CoolWallet buyers to avoid both these domains.

How to Find a Legitimate CoolWallet Retailer

Unfortunately, the crypto industry attracts many criminal hackers and con artists, so it's important to always take extra safety precautions and always be vigilant with your digital assets.

If you have any doubts, please always refer to our Official Retailers page and contact our Customer Support.

Stay safe,

CoolWallet Team

Latest Stories

View all

TutorialsWeb3
Curated Yield: Earn Onchain USDC Yield on CoolWallet
  • by TeamProduct

Curated Yield: Earn Onchain USDC Yield on CoolWallet

Earn onchain yield on your USDC with CoolWallet's Curated Yield, a risk-managed strategy curated by Gauntlet. Self-custody, auto-compounding, withdraw anytime.

Read moreabout Curated Yield: Earn Onchain USDC Yield on CoolWallet

AnnouncementSecurity
Can Hardware Wallets Be Tampered With? How CoolWallet Fights Hardware Implants
  • by CoolWalletTeam

Can Hardware Wallets Be Tampered With? How CoolWallet Fights Hardware Implants

( Photo Source: Mark Karpelès (@MagicalTux) / X)

Recent reports of stolen crypto assets involving some Ledger users have raised concerns about hardware wallet supply chain security.

According to public reports, Ledger is investigating losses reported by users who purchased devices through CryptoBilis, a reseller in Southeast Asia. Ledger has also requested that the reseller temporarily suspend sales and shipments while the investigation continues.

The full attack method, scope of impact, and responsibility have yet to be conclusively established.

The incident highlights an important security consideration: Protecting private keys inside a secure chip is essential, but hardware wallet security must also account for the possibility of physical tampering before a device reaches its owner.

Read moreabout Can Hardware Wallets Be Tampered With? How CoolWallet Fights Hardware Implants

SecurityTutorials
CoolWallet Go Pairing Password: What It Is and Why It Matters
  • by TeamProduct

CoolWallet Go Pairing Password: What It Is and Why It Matters

When you set up a wallet on CoolWallet Go, you create an 8-digit pairing password. You may rarely use it in your day-to-day life, but it plays an important role in keeping your assets safe. Here's what it does and how to keep it safe.

Read moreabout CoolWallet Go Pairing Password: What It Is and Why It Matters