As long as you remember your pairing password, moving your wallet to a new phone only takes a few steps.

The first screen you see depends on how you set up your new phone, so choose the method that matches your situation.

How you set up your new phone Go to
You downloaded and installed the CoolWallet App from scratch Method 1
You used a phone transfer feature (such as iPhone Quick Start), so the app came across with your other data Method 2

Method 1: Installing the app on your new phone

  1. Download and install the latest version of the CoolWallet App on your new phone
  2. Open the app and select I already have a card → CoolWallet Go
  3. Select Restore Wallet, then tap Bind with CoolWallet Go
  4. Enter your 8-digit pairing password
  5. Tap your card as prompted on screen, and your wallet will be restored

A quick note

Once your wallet is restored, the CoolWallet App automatically restores your Bitcoin (BTC Taproot) and Ethereum (ETH) assets. Other coins — such as BTC Custom Segwit, BNB and USDT — need to be added back to your wallet list manually before their balances will appear.

Method 2: Transferring your data to the new phone

If the app came across with the rest of your data through iPhone Quick Start, the process is even shorter.

  1. Open the CoolWallet App on your new phone. You'll see New device detected
  2. Tap Re-pair
  3. Tap your main card
  4. Enter your 8-digit pairing password. That's it — you're done

After you've finished

  • Wait until your new phone has restored the wallet and you can see your balances before selling, repairing or factory-resetting your old phone.
  • Your pairing password doesn't change — it's still the same one, so keep looking after it.

If you can't remember your pairing password

See What to Do If You've Forgotten Your Pairing Password. As long as you still have your card, there's usually a way forward.