幫助中心
Bitpay付款成功處理後,您將收到一封訂單確認信件。如果您沒有收到訂單確認信件,請檢查您的垃圾信件匣。如果您已檢查垃圾信件匣但仍未找到訂單確認信件,請聯絡我們的客戶支援信箱 support@coolbitx.com,並提供以下資訊:
訂購人姓名
訂購人的電子郵件地址
付款證明
What if I sent a payment to an expired Bitpay invoice?
If you sent a payment to a Bitpay invoice and haven't received your service, it's possible that the invoice expired or that the amount sent did not fully pay the invoice. Please contact Bitpay directly for assistance, thank you for...
Paying a BitPay invoice consists of 3 steps:
Select the wallet and cryptocurrency you want to pay with.
Fill in the payment details in your wallet.
Validate the transaction from your wallet.
What do I do when an invoice expires via Bitpay but I have not yet paid it?
When you create a BitPay invoice it is only valid for 15 minutes. If the invoice expires, you will have to return to CoolWallet’s website in order to submit your payment. After the invoice window has expired, you will see...

