When sending transactions from your CoolWallet, the address you're withdrawing from must hold enough of the network’s main coin to cover transaction fees.
For example, when sending USDT (BEP-20) via the CoolWallet App, you’ll need enough BNB in the address to cover the transaction fee.
If the address holding USDT (ERC-20) doesn’t have enough ETH or any ETH at all, an 'insufficient balance' message will appear.
Please apply this same rule to other transaction fees as well!
:bulb:Tips : Don't forget to check if your wallet has enough for the transaction fee! Not sure which coin to use for fees? Simply look at the bottom right corner of the coin icon. Remember, the required fee will be taken from your sending address!"
- by CoolWalletTeam
Why does it keep showing 'insufficient balance' when I try to withdraw funds, even after reducing the amount?
- by CoolWalletTeam
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